Do you offer payment plans?
Yes! We understand that professional design is an investment. Typically we require a 30% deposit to secure your spot and the remainder to be paid upon completion of the project. Alternatively, we can create a payment plan that works for you!
How soon can we start?
Typically we book 1-4 months in advance, so just fill out the
appliation form and we can find a time slot that suits you!
What is the expected timeline for my project?
The process for each project changes depending on its scope. Typically we like to give 2-6 weeks for a project, however we pride ourselves on flexibility and can establish a timeline that suits you!
Can we work together if I don't live in New Zealand?
Absolutely! The benefits of technology means we can work together no matter where you are in the world!
Do you design solo logos?
We don’t offer solo logo design as we know that the benefits of taking the time to form a brand identity will do significantly more to grow your business and revenue. We do offer a basic brand design package which will provide you with everything you need to get started for a smaller investment. Enquire about this package here.
Can I trade mark my logo?
Yes! This is a non-essential (but recommended) step to protect your business' visual identity. Just as you trade mark your business name, you can trade mark your final logo design once paid in full.
How do bookings work?
Get in touch by filling out the
application form or emailing us at
firstname.lastname@example.org. We’ll set up an initial call to chat through the details and see if we’re the right fit. A detailed proposal and quote will be sent to you to look over and we will pencil in your project booking. A non-refundable deposit is required to secure your booking before we start and full payment is due upon project completion to receive your intellectual property rights.
Is hiring a copywritier required to create a new website?
Although we do recommend investing in professional written copy, it is certainly not required to create or refresh your site. If you choose to not work with a copywriter, we can provide some helpful suggestions for you to write your own copy.
How can I get my designs printed?
We are more than happy to liaise with and/or recommend local companies to get your designs printed. If you endeavour to get anything designed by a printing company in the future, please send them your brand guide booklet to ensure all new designs are cohesive and on-brand.
How can I get professional imagery for my brand?
We have an incredible photographer - Hayley who can work with you and your team to craft a photoshoot plan in line with your new or existing brand identity, scope out locations and dream up the vision, to bring your product or service to life. Find out more
We also understand that professional photography is an investment and can help source a variety of free or inexpensive stock images to utilise in your branding or website as well.
Will there be any extra fees associated with my project?
Depending on your project, you may be required to pay for printing, your domain and website software subscription or for your font license (this is due to individual font license terms). However, we will always do our best to notify you of any extra fees as soon as possible.