Frequently Asked Questions
Do you offer payment plans?
Yes! We understand that professional branding and website design is an investment. Typically we require a 25% non-refundable deposit to secure your booking and the remainder to be paid upon completion of the project. Alternatively, we can create a payment plan that works for you!
How soon can we start?
We book 1-4 months in advance so just fill out the application form and we can find a time slot that suits you!
What is the expected timeline for my project?
The process for each project changes depending on its scope. Typically we like to give 3-6 weeks for a project, however we pride ourselves on flexibility and can establish a timeline that suits you!
Can we work together if I don't live in New Zealand?
Absolutely! The benefits of technology means we can work together no matter where you are in the world!
Do you design solo logos?
We don't offer solo logo design as we know that the benefits of taking the time to form a brand identity will do significantly more to grow your business and revenue. We do offer a basic essential image package which will provide you with everything you need to get started for a smaller investment.
Can I trade mark my logo?
Yes! This is a non-essential step that some businesses take to protect their visual identity. Just as you trade mark your business name, you can trade mark your final logo design once paid in full.
How do bookings work?
Get in touch by filling out the application form or emailing us at email@example.com. We'll set up an initial call to chat through the details and see if we're the right fit. A detailed proposal and quote will be sent to you to look over and we will pencil in your project booking. A 25% non-refundable deposit is required to secure your booking before we start. Full payment is due upon project completion to receive your intellectual property rights.